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Shipping And Dispatch

All orders placed before 2pm Mon-Fri will be sent same day dispatch. Any orders placed after 2pm will be sent next working day.


Express shipping is a 1-2 working day service, standard shipping 2-4 working days. Standard shipping is free for all orders over £50.


All delivery discrepancies for missing items must be reported to UPVCSTORE no later than 48 hours after the order is delivered.


Any special order (eg. key cutting orders, or custom orders) will have an additional 3 working day lead time on top of usually delivery time.


UPVC-Store is not liable for information entered by customers, if you have put an incorrect or invalid delivery address we will not be held liable if the item is lost. Due to the time sensitive nature of the order process, if a customer emails to change address yet this does not mean our warehouse team will see this in time. We will not take any responsibility for goods being dispatched. It is the customers responsibility to ensure all details inputted are correct at time of order